Outbound Call Tracking

When it comes to converting prospects, the calls coming into your business are only half of the picture. What about any of those outbound calls your team is placing?

Our proprietary hosted outbound tracking system keeps your team accountable for the calls they make. We can track and record every outbound phone call...just like we do with inbound calls!

This allows you to see how your team is performing and identify weaknesses in phone-handling. Knowing what's happening on these calls enables your business to take advantage of each valuable lead.

Which is more important: the number of times a CSR picks up the phone, or the number of live conversations she or he has with hot prospects? Service Hook shows you the data that matters most on outbound calls.